Hotel Receptionist

Role Overview & Responsibilities

We are currently looking to expand our team, as we get ready to enter an exciting new chapter of growth. Our hotel has recently come under new management with ambitious ideas for change - one of which being our newly renovated bar lounge.

Set in the town centre of Warwick, only a stone’s throw away from the castle. The Warwick Arms Hotel is a lovely 17th century building with lots of character and charm.

Part- time; combination of early/late shifts

As a receptionist you are the first person the guests see when they enter the hotel, and the last person they see before they leave. It is up to you to ensure the guests stay from start to finish is memorable.

Shifts can be any day throughout the week (including weekends) with earliest starts of 7am and latest finishes of 10pm.

Responsibilities:

· Can do attitude, with willingness to help other departments if necessary (e.g. our breakfast or bar team)

· Ensure the guests are checked in and out properly on the hotels system

· In put reservations made either online or over the phone

· Carry out end-of-business day procedures - banking responsibilities including cash counting and data input.

· Handover all relevant information to the next receptionist

· Ensure the reception area is kept tidying and welcoming for guests

Full training provided.

If you have a positive attitude, the ability to provide excellent service to the guests, and want to be part of a friendly and supportive team. Then we would love to hear from you.

Job Type: Part-time
Part-time hours: 20-30 per week

Salary: From £9.50 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Weekend availability

Ability to commute/relocate:

• WARWICK: reliably commute or plan to relocate before starting work (required)

Work Location: In person