Support Worker

Role Overview & Responsibilities

KEY RESPONSIBILITES

· Ensure our guests are at the heart of the care delivery and their wishes and preferences enhance their wellbeing.

· Be responsible for promoting and protecting the welfare of those Guests supported by the service.

· Be responsible for promoting and safeguarding the welfare of those individuals supported by the service.

· To provide care & support in accordance with current best practices, according to policy and procedures, agreed standard, legislative requirements and relevant regulations under the direction of the Registered Manager.

· To supervise the care services within Virtue Health Services in accordance with agreed standards.

· Complete MAR charts and count medications.

· Undertake weekly room searches.

· Ensure detailed notes and handovers are completed.

· Administer medication and record in line with best practice and VHS policy & procedures.

· If required attend appointments with Guests.

· Seek opportunities to engage with our Guests.

· To maintain skills at a current level and undertake such training and development for your role.

DESIRED SKILLS & KNOWLEDGE

· Experience of working in a similar role.

· A proactive approach to working in a challenging environment.

· An understanding of, but not limited to; medical, cognitive and mental health conditions which affect guests.

· Excellent written and verbal communication skills.

· Good observational skills.

· Ability to communicate confidently with people at all levels.

· Ability to maintain accurate records.

· Enthusiastic and positive outlook.

· Methodical and systematic to work and time management.

· Works well in a team and is self-motivated.

KEY OUTPUTS

· Equality, diversity & inclusion.

· Safeguarding & protection.

· Training & development.

· Management of paperwork.

· Reporting as appropriate to Management.

· Liaising with Professionals in line with Guest needs.

VALUE BASED PERSONAL QUALITIES

Working Together

· Involve guests, family, external agencies & colleagues

· Speak up when things go wrong

Respect & Dignity

· Understand person centered care and can demonstrate treating people as individuals and respecting others

· Promoting independence and encouraging appropriate risk taking

Everybody Counts

· Ensuring no one is discriminated against or excluded

· Understand human rights and impact on care delivery

· Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care

· Striving for quality in everything we do recognizing and understanding what quality in care means for people using the services

· Being accepting of criticism and focusing on improvement

· Being open to new opportunities for learning and identifying the limits of skills & knowledge

Compassion

· Treating people with kindness

· Understanding the importance of empathy in all areas of employment

· Understanding the values of others and always providing a caring service

Improving Lives

· Focus on how things could be done better and sharing ideas

· Understanding of wellbeing and what is important to people using the service

· Ensuring appropriate services are provided for people using the services

QUALIFICATIONS

Essential

· Mandatory Training

· Care Certificates (can be superseded by NVQ 2/3)

· NVQ in Health and Social Care

Desirable – any of the following

· H&S Qualification

· First Aid at Work qualified

· MH/LD/PD/PDA/PBS Training

Job Types: Full-time, Part-time, Permanent

Salary: From £10.30 per hour

Benefits:

• Company pension
• On-site parking
• Private medical insurance
• Referral programme

Physical setting:

• Care home
• Residential home

Shift:

• 12 hour shift
• Day shift
• Night shift
• Overnight shift

Ability to commute/relocate:

• Doncaster: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 28/02/2023
Reference ID: SW Role