Operations & Gallery Manager

Role Overview & Responsibilities

The Role:

TBS Design Gallery is the premier showroom to the interior design industry located in Santa Clara. The Office Manager is responsible for overseeing the day-to-day operations of the Design Gallery, event planning and execution, assisting the Design team in project management, and ensuring exceptional client service.

Duties and Responsibilities:

• Oversee daily gallery operations including scheduling staff, managing inventory, and handling customer inquiries and needs
• Manage relationships with clients, suppliers and other stakeholders to ensure that the gallery remains at the forefront of the design community
• Oversee gallery event planning, execution and attending to help cultivate new customer relationships
• Day-today support of senior leadership in creating and implementing existing and new systems
• Calendar management - new clients and appointments, design meetings
• Manage company systems such as Expensify, Zoho, Box and more
• Assist company in developing, implementing and maintaining system processes and strategies
• Maintain a high level of customer service and ensure that all staff are trained to provide exceptional service to customers
• Manage company recruiting process to include job description creation, shortlisting of candidates, interviewing, onboarding and offboarding employees
• Assist Design Team in day-to-day project management of current projects and work orders, subcontractors and client needs as-needed
• Other duties as assigned by senior management

Requirements:

• Bachelor’s degree in art, interior design, business administration, or a related field
• 6+ years of experience in a management role in a gallery or similar environment
• Excellent communication and interpersonal skills
• Strong leadership and decision-making abilities
• Good judge of character
• Appreciation for exceptional design and the work of artisans
• Experience in interior design or visual merchandising preferred
• Strong organizational and time-management skills
• Ability to work in a fast-paced environment and manage multiple priorities

Compensation

• $73,000 - $83,000 Depending on Experience

Perks

• Health, Dental and Vision Insurance
• 401k with matching
• Sick Days
• Paid Holidays
• Paid Time Off (PTO)

Job Type: Full-time

Pay: $73,000.00 - $83,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Santa Clara, CA 95054: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person