Cafe Assistant

Role Overview & Responsibilities

We are seeking a highly motivated and customer-oriented Café Service Associate to join our vibrant café team. The ideal candidate will possess a passion for providing exceptional service, a talent for crafting delicious coffee beverages, and the ability to prepare appetizing food items. The primary responsibilities of this position include making coffee, serving customers with a positive attitude, and food preparation in the kitchen.

Responsibilities:

Food Preparation

• Preparing a variety of food Menu items, sandwiches, pastries, and other menu offerings.
• Follow food safety and hygiene guidelines to ensure the highest standards of cleanliness and safety are maintained.
• Coordinate with the kitchen team to ensure timely preparation and delivery of food orders.
• Maintain knowledge of menu items, ingredients, and any special dietary considerations or allergies.

Customer Service

• Greet customers in a friendly and professional manner, ensuring a welcoming atmosphere.
• Assist customers in selecting beverages and food items, providing recommendations when requested.
• Handle customer inquiries, complaints, and requests with empathy and prompt resolution.
• Accurately process customer orders, handle cash transactions, and operate the point-of-sale system

Coffee Preparation

• Coffee Preparation Expertly prepare and serve a variety of coffee and tea beverages, ensuring consistency and quality.
• Maintain a clean and organized coffee station, including regular cleaning and restocking of supplies.

Cleanliness and Maintenance

• Maintain a clean and organized work environment, including the dining area, kitchen, and storage areas.
• Ensure all equipment, utensils, and surfaces are properly cleaned and sanitized.
• Monitor inventory levels of coffee beans, ingredients, and supplies, reporting any shortages to the manager.
• Assist with restocking shelves, refrigerators, and display cases.

Requirements:

• Previous experience in a café or food service environment is preferred but not required.
• Exceptional customer service skills with a positive and friendly attitude.
• Knowledge of coffee brewing techniques and familiarity with various coffee beverages.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic food preparation and handling skills.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.

If you have a passion for coffee, enjoy providing excellent customer service, and thrive in a dynamic team environment, we would love to hear from you.

Job Type: Part-time
Part-time hours: 16-24 per week

Salary: £7.50-£10.42 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Flexitime
• On-site parking

Day range:

• Monday to Friday
• Weekend availability

Physical setting:

• Café

Shift:

• Day shift

Work Location: In person