IT Support Technician

Role Overview & Responsibilities

Emanuel School is seeking a hard-working and enthusiastic IT Support Technician to join the School on a full-time basis.

As an IT Support Technician, you will be an integral part of our dedicated IT support team, providing effective assistance across all aspects of the school. You will work closely with the helpdesk manager, providing backup and support whilst being the first point of contact for support requests; assisting over the phone, via email, or face to face.

This role also offers exposure to a diverse range of technologies used at Emanuel School including; Microsoft Surface and Apple computers, Chromebooks, printers, telephones, and networking equipment. Additionally, you will also assist in maintaining the cabled network across the campus ensuring documentation and cabinets are updated.

You will be a self-motivated individual with strong organisational skills and the ability to multitask effectively. As a self-starter, you will demonstrate initiative in resolving IT support issues, utilising your technical expertise and problem-solving skills to assist our users. You will possess experience and knowledge of IT Support, including an in-depth understanding of Microsoft OneDrive, SharePoint, Teams, Windows/Mac desktops (Windows 10/11), and mobile device support.

Working hours are 8am to 5pm, Monday to Friday in term time. 9:30am to 4:30pm, Monday to Friday during school holiday periods. This is an all-year position, working during term time and school holidays.

Working at Emanuel

There is a genuine buzz at the school. Colleagues enjoy their work and, like the pupils, are ambitious for the school.

Everyone works hard here, and anyone joining the school should expect to do so. There’s a strong sense of community and source of friendship. From the briefing to all staff, to the half termly staff meetings, termly consultative group meetings and a common room committee, there’s ongoing dialogue about the school’s aims.

We aim to look after our staff too. We have an appraisal scheme with a focus on the employee’s professional development; we sponsor postgraduate courses and a range of training opportunities; we offer a healthcare plan via Simply Health that includes counselling and medical support; and we’re committed to supporting staff wellbeing. On a more practical level, all staff benefit from good pension provision and free lunches.

For further details and to apply please click the apply button.

The closing date for applications is Monday 19th June 2023 at 9.00am

Please note that this post is exempt from the Rehabilitation of Offenders Act 1974 and is subject to a Disclosure & Barring Service (DBS) check. Emanuel School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Salary: £23,000 - £25,000 dependent on skills & experience

Contract: Permanent

Hours: Full time

Job Types: Full-time, Permanent

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Discounted or free food

Work Location: In person