Administration Assistant Apprentice

Role Overview & Responsibilities

Job Description:

● To answer incoming calls, both internal and external, redirecting/taking messages as necessary, and acting on instructions received.

● To relay messages to staff and pupils and families in a clear and timely manner. Responding to emails and drafting letters.

● To receive all visitors and ensure they sign in and out in accordance with the school’s procedures.

● To deal with general day to day queries from staff, pupils, families and other visitors to the school.

● To provide First Aid cover in the absence of other First Aiders.

● To build and maintain positive relationships with other colleagues and be a part of a team.

● To assist with the preparation, distribution and collation of checklists for school meals numbers, and liaise with school catering staff on a daily basis.

● To be able to deal with inquiries from families and other stakeholders, resolve them appropriately, make effective decisions using good judgement skills.

● To assist with the organisation of school trips/ workshops, including booking coaches, TfL and venues and support the class teacher on trips/workshops as and when required.

● Understanding the school policies and procedures including GDPR and Health and Safety regulations.

● To assist with the maintenance of the computerised attendance/absence register including calling families of non-attenders that have failed to notify the school.

● To assist with maintaining records of all pupils’ changes of details e.g. addresses, telephone numbers.

● To assist with ordering and maintaining stock of all school resources.

● To undertake photocopying, filing and general office duties.

Job Types: Full-time, Apprenticeship

Salary: £5.28 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Twickenham: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work Location: In person

Expected start date: 01/09/2023