Spa Receptionist

Role Overview & Responsibilities

Reporting to the Spa Manager, you will be responsible for meeting and greeting our guests and members whilst also making repeat and new bookings. You will be responsible for maximizing the revenue of the Spa through effective scheduling, treatment room bookings and product sales. You will deliver exceptional financial results within Spa treatments, fitness and membership department. You will lead by example by providing a warm welcome to clientele whilst striving to provide outstanding service.

What we are looking for

The ideal candidate will have a customer service background in Spas . You will be an immaculately presented individual who possesses authentic yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.

Job Types: Part-time, Permanent

Salary: £11.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Gym membership

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus

Work Location: In person