Receptionist/Administrator

Role Overview & Responsibilities

Our fast-paced West End hotel is seeking a Front Desk Receptionist that can assist with all duties related to the front desk. This includes checking guests in and out, resolving guest issues and resolving administrative tasks such as preparing invoices and distributing mail. In addition, the Front Desk Receptionist will be responsible for accepting deliveries and cleaning service requests, maintaining customer contact via telephone, email and correspondence and ensuring security of the front desk at all times.

Responsibilities:

• Answer phone calls and respond to e-mails.
• Answer the door and greet guests.
• Make travel, dining, and entertainment recommendations.

Job Type: Full-time

Salary: £30,000.00 per year

Benefits:

• Company pension
• Employee discount
• Life insurance

Flexible Language Requirement:

• English not required

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Tips

Ability to commute/relocate:

• Cardiff, CF10 5PE: reliably commute or plan to relocate before starting work (required)

Work Location: In person