Leisure Assistant

Role Overview & Responsibilities

We have an exciting opportunity for a Leisure Assistant to come and join the Spa Team at the Runnymede on Thames.

Role Responsibilities

• To welcome all visitors to the spa and deliver a high standard of customer service in keeping with the standards of a award-winning spa.
• You'll be responsible for supervising and maintaining a safe environment within our indoor and outdoor pool (seasonal) whilst communicating with our members and guests to ensure they are enjoying our facilities in a safe manner
• Hosting activities to ensure guests have the opportunity to enjoy their stay to the full
• Be guest focused, having a positive and problem solving attitude at all times
• To ensure the cleanliness and appearance of all spa areas are maintained to a high standard at all times.

You'll need to have a National Pool Lifeguard Qualification (NPLQ) or willing to undertake training, the ability to interact with our members and guests to ensure we are meeting our high standards of customer service; previous lifeguarding experience would be desirable but is not essential.

The benefits of working with us:

• 20% team member discount across Warner Leisure Hotels and Haven holidays for you, your family and friends.
• Complimentary use of the gym
• Reward & recognition schemes
• Fantastic discounts when making purchases from most major retailers and hundreds of discounts on everyday purchases
• Externally recognised qualifications that will give you the opportunity to progress and develop within Bourne Leisure.

About the Runnymede on Thames:

Our bright and modern hotel boasts an enticing riverside restaurant, outside River Hideout restaurant, a buzzing lounge, and 180 bedrooms. Alongside an award winning spa that puts the treat in treatments, indoor & outdoor pool, a fully equipped gym and an array of outdoor activities from archery to tennis.

Excellently located just off the M25 and near Egham train station, we have a wonderful buzz, yet step outside and you’ll find peace and tranquillity directly on the banks of the River Thames.

Job Types: Full-time, Permanent

Salary: £22,152.00 per year

Benefits:

• Canteen
• Discounted or free food
• Free parking
• Gym membership
• Life insurance
• On-site gym
• On-site parking
• Store discount
• Wellness programme

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Egham: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer Service: 1 year (preferred)

Licence/Certification:

• NPLQ (preferred)

Work Location: In person