Head Receptionist/Administrator

Role Overview & Responsibilities

The Focus Training Group are looking for a Centre Co-ordinator for the Bristol office to cover maternity leave. The ideal candidate must be able to work both on their own and as part of a team, have excellent communication skills, proficient IT skills and a friendly personality. Time management and organisational skills are essential.

Duties will include:-

• Meet and greet all clients who enter the centre and to present a professional and positive image to all stakeholders
• Answer all incoming calls to the centre and deal with any enquiries
• Register learners with awarding bodies and claim certification
• To ensure accurate communication, both internally and externally and to ensure records and data are secured in line with company and legislative requirements.
• Ensure all funding agency rules are complied with
• Ensure exam procedures, including exam invigilation are adhered to in line with company procedures
• Work with the administration team in other centres to ensure all learners are claimed on time and that the information held on our MIS system is accurate
• To work closely with the Sales & Marketing Manager to ensure that courses are maximised effectively
• Ensure the centre is stocked to the appropriate level (stationary, food, milk etc.)
• Work closely with the Curriculum and Quality Managers to ensure centre requirements are met
• Ensure that the training centre is safe, clean and fit for purpose at all times
• Ensure the building is kept secure and maintained to a high standard
• To undertake and to maintain the managing first aid course, the fire warden course, and to maintain accurate records

Contract length: 12 months

Job Type: Temporary contract
Contract length: 12 months

Salary: £23,500.00-£25,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Work Location: In person