Casual Customer Service Assistant

Role Overview & Responsibilities

The Dice Box Worcester are looking for friendly, energetic and motivated individuals to join their team! If you have a love of board games and a passion for good food and drink then this might be the job for you.

Company description:

We are a Worcester-based board game cafe that offers a welcoming and vibrant experience to people from all walks of life to relax, play some board games and enjoy good food and drink.

Job description:

We are looking for enthusiastic individuals interested in learning board games and sharing their knowledge with others.

At The Dice Box we work hard to create a fun and friendly environment where everybody feels welcome, so it's important that candidates have a passion for people, good coffee, good food and board games to enable them to continue offering our high standard of service.

Hospitality and/or retail experience is advantageous as the position is customer facing and involves light food prep. Knowledge of board games and the industry is not essential but it is preferred as the role includes teaching board games to customers.

Responsibilities and essential job functions include but are not limited to the following:

- Meeting and greeting customers

- Teaching a wide array of board games from our 500+ game library

- Taking food orders

- Preparing food and drink in our kitchen

- Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards

- Following health, safety and sanitation guidelines for all products

- Maintaining regular and punctual attendance

You will be expected to work flexible hours that may include late evenings, weekends, nights and/or holidays.

Application questions:

Please advise of your hospitality/retail experience.

Please advise which board games you love to play and would be confident teaching to customers.

Experience:

Hospitality (preferred)

Shift availability:

Day shift (required)

Night shift (required)

Job Type: Zero hours contract

Salary: £10.40 per hour

Benefits:

• Casual dress
• Discounted or free food
• Employee discount
• Free flu jabs
• Store discount
• Wellness programme

Schedule:

• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Worcester: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Hospitality: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: One location

Expected start date: 10/06/2023