Hotel Receptionist

Role Overview & Responsibilities

We are looking for a fun and vibrant Receptionist to join our small team at The Christopher Hotel in Eton which has recently undergone an extensive refurbishment.

We are a small property with 33 bedrooms we are aiming to reach the top of the market in Windsor and need a very driven and motivated staff member to help us achieve our goals.

Only applicants with experience who want a full time position and are willing to work weekends please. The shifts are a mixture of early (7am to 15:00) and lates (15:00 to 23:00) so applicants must be comfortable working and commuting for these shifts.

We are looking for someone who has:

· An understanding of Reception & Reservations

· A competent level of computer literacy

· Flexibility in hours and shifts

· Worked in a 3 star standard hotel or higher

· Able to check in & out, assist guests with bills

· The ability to confidently upsell to guests prior to arrival and during check in

What we are expecting:

· Promote an enjoyable working environment for your fellow colleagues

· Be able to adhere to our SOPs for Reception

· Provide a seamless service and continue to improve our excellent guest experience

· Be able to confidently upsell

· Be able to check in & out

· Be able to help guests with billing

· Ensure all guest details are correct prior to arrival

· To work at our sister hotel in Windsor when required

What can we offer you:

· A competitive salary

· Free meals on duty

· Onsite parking when we are not full

· 28 days holiday (including bank holidays)

· A good work/life balance

· Opportunities to cross train in all hotel departments

· Further training and development

· An opportunity like no other to be part of a friendly and sociable team

Job Type: Full-time

Salary: £23,000.00 per year

Benefits:

• Discounted or free food

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Tips

COVID-19 considerations:

Ability to commute/relocate:

• Windsor and Maidenhead SL4 6AN: reliably commute or plan to relocate before starting work (required)

Experience:

• Hotel: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person