Director of Operations - Healthcare Agency

Role Overview & Responsibilities

We are seeking an experienced and dynamic Operations Director to join a renowned healthcare organization within the agency world. The Operations Director will play a key role in managing and optimizing our clinical and administrative operations to ensure the highest level of delivery and efficiency.

Key Responsibilities:

• Oversee and manage the day-to-day operations of the healthcare organization.
• Develop and implement policies and procedures to ensure compliance with regulatory requirements and industry standards.
• Optimize operational efficiency by identifying areas for improvement and implementing process improvements.
• Work collaboratively with clinical and administrative staff to ensure effective communication and coordination of patient care.
• Develop and manage budgets, including forecasting and financial analysis.
• Develop and maintain relationships with external stakeholders, including payers and vendors.
• Develop and implement strategic plans to ensure long-term growth and success of the healthcare organization.
• Provide leadership and direction to staff, including performance management, mentoring, and coaching.
• Ensure compliance is upheld.

Qualifications:

• 7+ years of experience in healthcare operations management.
• Experience working within NHS/Acute, Care/Nursing homes.
• Knowledge of healthcare regulations and compliance requirements.
• Excellent organizational, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Proven leadership skills with the ability to manage and motivate teams.
• Experience in budget development, financial management, and revenue cycle management.
• Experience in strategic planning and implementation.

Perks:

• Salary up to £100,000 PA - Commission up to £80,000 PA
• Car Allowance
• Health Insurance
• Opportunity to work in a fast-paced, dynamic healthcare organization.
• Opportunity to make a difference in the lives of patients.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

If you have a passion for healthcare and a track record of success in healthcare operations management, we want to hear from you. Apply today and join our team!

Job Types: Full-time, Permanent

Salary: Up to £100,000.00 per year

Benefits:

• On-site parking

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Birmingham, B3: reliably commute or plan to relocate before starting work (required)

Work Location: One location