Weekend Customer Service Advisor

Role Overview & Responsibilities

Are you looking for a Working from Home/ fully remote position?

Do you have commitments in the week, and want a weekend role, but don’t fancy standing behind a bar?

Then look no further!

We are recruiting a Weekend Customer Service Advisor for our client. The company are based in Macclesfield and you would need to be available for training in their offices for the first 4 - 6 weekends, as well as intermittent 1-2-1’s, so you will still need to live within a commutable distance.

You will be paid an annual salary of £8320 per annum, which is equivalent to £10 per hour.

This is a permanent 16 hour per week contract, working Saturday and Sunday. 8 hours on each day alternating between 3 shifts:

• 07.00-15.30
• 08.30-17.00
• 10.30-19.00

The responsibilities for the Weekend Customer Service Advisor role include:

• Handling inbound telephone enquiries from customers.
• Taking details, answering questions, and dealing with complaints.
• Inputting information into the system and logging the details of each phone call.
• Responding to emails.
• Making follow up calls to customers, when needed, to update them on their enquiry.

To be the ideal candidate for this role you must have experience within a customer service position, and you must have the ability to commit to the above hours on a permanent basis.

If the role of Weekend Customer Service Advisor sounds like the role for you, please apply with your CV today!

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: £10.00 per hour

Benefits:

• Work from home

Schedule:

• Weekends only

Application question(s):

• Can you commute to the office in Macclesfield for the 4-6 week training period?

Work Location: Remote