Quality Technician

Role Overview & Responsibilities

Smart Manufacturing Solutions are recruiting for a Quality Technician, based in Seaham.

Main aims of the role:

• To be an active member of the quality function.
• To support in current initiatives, projects and quality driven tasks.
• To inspect both existing and new product to ensure conformance to specification.
• Help to develop a proactive quality culture within the company by coaching/mentoring staff, running quality driven projects and supporting all staff at all levels as and when required. Raise staff awareness.
• Provide a professional resource to customer contacts and suppliers alike representing the company in a professional manner at all times.
• Communicating with staff at all levels. Discussions, meetings, presentations as needed.

Immediate Duties:

• Inspection of all standard production parts with quality team prior to part dispatch.
• Identification and communication of any problems / defective parts found
• Daily quality checks on product as required, full dimensional reports, sample batching, random checks
• Identify faults within products and processes and identify methods to remedy – Problem Solving
• Provide technical support to production in order for them to produce parts to the correct standards.
• Proactively assist in shop floor quality problems and customer complaints.
• Scrap reporting, inspection and analysis of data to identify trends. Support/Coach/Mentor staff as required to achieve a more quality minded environment
• Work towards and develop quality targets, departmental activities and KPIs.
• Assist in development of standard methods of working. Quality Instruction and Standard Ops.
• 5S Audits monthly of shop floor designated areas.

Working towards:

• Liaise with customer representative on quality related issues
• Continuous improvement activities including data collection, analysis and problem solving techniques.
• Communicate quality instructions or briefs to operators and supervisory staff
• Supporting future activities aimed at achieving Health and Safety and Environmental standards. Introduction, system maintenance, auditing
• Investigating customer NCRs and returns, identify faults, communicate with staff
• Support Calibration process for all onsite equipment. Set up and run jigs and fixtures calibration system.
• Internal auditing of company systems against ISO 9001 procedures (training provided)
• Attend 8am daily production meeting. Discuss any quality requests, report any quality alerts
• Assist in route cause analysis, countermeasures and actions within NCR meetings
• High level CAD skill aimed at design and introduction of new templates, information books etc.

Skills Required (Draw up Skills Matrix):

• Able to competently use measuring equipment,
• Interpretation of engineering drawings and customer standards.
• Identify faults within products and processes and identify methods to remedy
• Good problem solving skills.
• Confident decision maker and proactive in approach to continuous improvement.
• Good data analysis skills.
• Good communication skills (written and oral)
• Able to prioritise own schedule of work and show good organization skills.
• Ability to work with minimum supervision, individually and as part of a team.
• Ability to interact with staff at all levels.
• Good level of computer literacy – Excel, Word, PowerPoint and Outlook

£23,000 - £26,000 pa depending on skills and experience.

Potential for future progression to Engineer.

Job Type: Full-time

Salary: £23,000.00-£26,000.00 per year

Benefits:

• On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Experience:

• quality: 2 years (required)
• engineering drawings: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Reference ID: JC0310KX