Store Manager

Role Overview & Responsibilities

Store manager 37.5 hour contract. Salary negotiable depending on experience.

To ensure that all actions are governed by company KPI’s and objectives.

To maximise branch sales above company targets.

To minimise branch stock loss and control branch costs within company budgets.

To ensure that the company’s policies and procedures are adhered to at all times.

To recruit, train and develop branch staff to a pre-determined level of efficiency that is acceptable to the company.

To have individual flare and passion.

To maintain exceptional store appearance and merchandising standards that complies with the Select vision.

PRINCIPLE RESPONSIBILITIES

STORE PROFITABILITY & LOSS

1. Be aware of the need for adequate staffing levels at all times so as to provide good customer service.

2. Ensure store controllable costs are monitored regularly.

3. Ensure all utilities, i.e.: heating, lighting and water are used in the most economical manner.

4. Ensure there is no company property abuse; this includes stationery, telephones and cleaning materials.

5. Comply with the company Loss Prevention Manual.

6. Manage stock levels and making key decisions about stock control.

7. Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.

8. Evaluates solutions considering time, cost, quality and revenue

SALES/CUSTOMER SERVICE

1. Ensure customers are provided with a courteous, helpful service and assistance when advice is requested.

2. Motivate and managing staff to increase sales and ensure efficiency.

3. Ensure the branch and staffs comply with all the laws relating to selling as laid down by the company.

4. Respond to customer, complaints and comments.

5. Promote the company locally by liaising with local schools, newspapers and the community in general.

6. Builds an atmosphere within store to encourage customers to return

DISPLAY AND PRESENTATION

1. Organise promotions, displays and events.

2. Implement branch layout as per guidelines.

3. Check merchandise deliveries are correct and in good condition and take appropriate action where necessary if not.

4. Understands local market and stores position within it

MAINTENANCE/HOUSEKEEPING

1. Ensure all areas on and off the sales floor, are cleaned regularly and that a high standard of hygiene is maintained.

2. Ensure the branch is maintained in a safe condition and in line with the Health and Safety at Work Act and to refer any issues to your Divisional Manager.

Job Type: Full-time

Salary: From £23,000.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Coventry, CV1 1QX: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail management: 2 years (required)

Work Location: One location