Food and Beverage Team Member

Role Overview & Responsibilities

Rockliffe Hall is an AA-rated 5 red star resort in the north of England and is set within 375 acres outside the village of Hurworth, near Darlington in County Durham. We aim to provide an outstanding personalised service to each guest who stays, spas, golfs and dines and with us, acknowledging special occasions and making them memorable for all guests. We are currently seeking a Food and Beverage Team Member to join Team Rockliffe in our Clubhouse restaurant.

The Role

The main responsibilities of the role will be (but not limited to):

• Ensuring all guests coming into the restaurant receive a friendly, warm and professional welcome.
• To ensure we provide continuity of service to all guests throughout the duration of their visit, including delivery of meals and drinks.
• To ensure the restaurant is cleared down at the end of service in preparation for the next shift.
• To ensure that special requests (diets, etc.) are tactfully and skilfully handled.
• To co-ordinate with the Kitchen in a professional manner throughout service.

What We Offer You

At Rockliffe Hall we value the contribution made by each team member and in recognition of this offer some fantastic benefits:

• Competitive salary
• Employee assistance programme
• Exclusive team member accommodation rates and reduced friends and family rates
• Spa usage times available to all team members
• Gym usage times available to all team members
• Fitness Classes
• 50% saving on Spa Treatments
• 50% saving on Spa Days
• 50% saving on Dining
• 20% saving on purchases within the Spa Boutique
• 20% saving on purchases within the Golf Pro Shop
• 20% saving on Golf Lessons
• 20% saving on gift vouchers
• Long Service Award including additional annual leave days and bonus payment.
• Pension Scheme for eligible team members
• Life Assurance for eligible team members
• Day in the Life of a Guest experience
• Special rate applicable when visiting other Pride of Britain hotels (subject to availability)

We take an interest in the individual aspirations of our team members and offer many training and development opportunities to help you succeed in a career in hospitality from our online training platform, onsite mentoring and accredited qualifications.

Please keep a look out on our social media platforms to see all of our additional team activities and incentives.

If you have a passion to work in hospitality and want to advance your skills in a leading 5* Star Hotel, we want to hear from you!

Job Type: Zero hours contract

Benefits:

• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Day range:

• Monday to Friday
• Weekend availability

Physical setting:

• Bar
• Hotel
• Restaurant

Shift:

• 8 hour shift
• Day shift

Work Location: In person