Jewellery Polisher / Cleaner

Role Overview & Responsibilities

Hours: 37.5 hours over 5 days per week

Salary: £10.90 per hour

Established in 1987, Ramsdens are an ever-expanding successful business who pride themselves on still having the caring/family feel approach.

This vacancy is based in our Head Office located in Coulby Newham, Middlesbrough and you will be working alongside the Jewellery department to ensure a smooth and efficient service across the business.

Key Duties and Tasks:

· Clean, polish jewellery using the appropriate equipment following Health & Safety guidance instructions

· Deal with internal queries regarding quality of the cleaning, and address any re-clean or any other issues

· Prioritise cleaning workload in line with line manager instructions ensuring KPI’s are met and there are no bottlenecks

· Complete any other tasks requested by the Jewellery Processing Manager

Essential attributes:

Team Work

· Be able to demonstrate how you have made a contribution to a successful team

· Have previous experience of working in a small team

· Show willingness to help and support team goals

Time Management

· Be able to demonstrate how you have managed your own priorities in a work situation

· Be able to demonstrate how you manage your day-to-day priorities either at work or home

· Be able to demonstrate how you have worked with a targeted workload in a previous role

Customer Focus

· Able to display knowledge of jewellery products

· Show an understanding of the practical meaning of ‘the customer always comes first’ and work with internal team to deliver great standards.

Communication

· Have good listening skills

· Be able to solve basic customer and colleague communication issues

· Can take instruction and communicate confidently with colleagues and customers

· Have basic knowledge of both the operation of a PC and keyboard skills

Person Specification:

• Reliable and trustworthy
• Team Player
• Positive attitude
• Excellent communicator and listener
• Analytical
• Friendly and approachable
• Hard working

Job Types: Full-time, Permanent

Salary: From £10.90 per hour

Benefits:

• Additional leave
• Company pension
• Employee discount
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person