Administrative Assistant

Role Overview & Responsibilities

Qualified Care Residential Services are now looking for an individual to join our Placement Team.

- To maintain a high quality of care and support to our young people.

- To maintain close communication with our young people’s social work team to make sure as a company we meet their physical, emotional & intellectual needs.

- Updating policies & procedures, risk assessments.

- Audit and review any reports sent to you via staff members.

- Establishing a positive relationship with young people and social work team. Always offering then unconditional support and positive regard.

- Assisting the staff in helping the young people gain self-control by challenging unacceptable behaviour and rewarding acceptable, pro-social conduct.

- Ensuring that young people’s care plan is being followed by staff. Amend as appropriate to reflect their changing needs.

- Being first point of contact for all YP’s social work teams.

- Researching different frameworks to develop business.

- Sending out FOI Requests on a regular basis.

- Researching referral processes in different cities/boroughs and local authorities.

- Always sourcing out third-party agencies to help upskill our staff.

- Attending all professional meetings relating to our young people.

- Recruit and train staff for our supported living homes. Alongside this undertake any recruitment/compliance duties asked of you.

- Rota Duties.

- Booking appointments.

- Attend meetings on behalf of all line managers.

- To act as a keyworker and co-worker for a young person to ensure that the young person’s care plans are up to date, and their care needs are being met.

- To act as a positive role model to be able to offer advice, guidance, and assistance where appropriate.

- Preparing and completing new homes for new referrals the company has.

- Conduct site visits/meetings/audits/inspections etc.

- General Admin.

- Assisting the service manager in staff supervisions.

- Planning any activities for our young people to do.

- Post new job ads as and when needed.

- On Call Duties

- Keeping accurate records and providing written reports on young people for planning meetings, reviews or any other meetings as directed by the service manager.

- Assisting the contract manager in any new tasks that may be asked of you.

- Empowering both our young people and staff, by facilitating their active involvement in the decision-making process in their lives and future.

- Acting as an advocate at meetings where the young person is the subject of discussion, role model to be able to offer service, guidance, and assistance where appropriate.

- Encourage the staff to support the young people in developing links within the community, attend off -site activities and expand their personal social network.

- Delegating daily tasks to the staff ie. Cleaning, Daily Reports, Cleaning young people’s room etc.

- From time to time completing tasks that are outside of your role.

- Cost & Package referrals that are sent to us via the Local Authority.

Job Type: Full-time

Salary: £10.50 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Croydon: reliably commute or plan to relocate before starting work (required)

Experience:

• Supported Living: 1 year (preferred)

Work Location: In person