Customer Service Administrator for a Bean Bag/ Textile manufacturer

Role Overview & Responsibilities

Job description

Precision Stitching Ltd (GreatBeanBags.com) are looking for a Customer Service and Administrative Assistant who is experienced, organised and keen to grow with the business. The successful candidate would primarily be responding to a variety of business and customer enquiries, as well as having input into larger more creative projects.

The role is at our Nottingham based "Bean Bag Laboratory" located 2 minutes away from Canning Circus:- Denman Street East, NG73GX.

Working hours

Monday to Thursday: 8:30am - 4:45pm
Friday: 8:30am - 2pm (Early finish Fridays, great start to the weekend!).

Responsibilities

• Answering general customer service enquiries via telephone and email
• Assisting with social media and website content/ imagery
• Providing quotations to customers
• Providing administrative support to warehouse and dispatch teams

Skills and experience

• Strong organisational and communication skills
• Good customer service skills
• Computer literate (Experience of Adobe Photoshop handy but not essential)
• Creative eye for detail
• Ability to multitask effectively

Job Type: Full-time

Salary: £20,500.00 per year

Benefits:

• Company pension
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (preferred)

Work Location: In person