Store Manager

Role Overview & Responsibilities

Calling all animal lovers!

An exciting and rewarding opportunity to enter the pet industry and become a part of our growing business. Pet Pavilion is looking for bright, outgoing and enthusiastic people to be a part of the team in our Notting Hill branch. You must love animals but most importantly, be a quick learner; only those who show true potential will be rewarded with progression. Experience in retail management is essential.

Responsibilities include but are not limited to:

• Managing and overseeing all store operations to ensure maximum profitability
• Delivering the best possible customer service to boost sales
• Motivating the team to meet targets through training and mentoring
• Responding to customer complaints, concerns and queries in a helpful and professional manner
• Ensuring the store complies with health and safety regulations
• Creating and arranging promotional material and in-store displays
• Maintaining branch administration and adhering to company policies and procedures
• Monitoring and ordering inventory/stock
• Maintaining superb store cleanliness and visual merchandising standards
• Monitoring staff attitude, behaviour and presentation to ensure a positive reflection of the company’s values
• Training, and assigning responsibilities to sales assistants and supervisors
• Coordinating the store security i.e. possession of store keys or passing possession to trusted staff members. Reporting shoplifting/theft or criminal behaviour/damage immediately to the General Manager or Duty Manager
• Coordinating the daily bookings for in-branch dog grooming

Job Type: Full-time

Salary: From £12.00 per hour

Benefits:

• Cycle to work scheme
• Employee discount
• Store discount

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Application question(s):

• Are you able to work 5 days per week: Monday-Friday (9:15am-6pm)?

Experience:

• supervising (preferred)
• retail (preferred)
• customer service (required)
• retail management (preferred)

Work Location: In person