Claims Handler

Role Overview & Responsibilities

OCL Solicitors is a rapidly expanding law firm dealing largely in Road Traffic Accident Litigation.

An excellent opportunity has become available to join our Claimant Personal Injury Claims handling team. This opportunity gives you the chance to work for a specialist personal injury law firm which has great scope for internal progression, multiple staff benefits and the chance to earn additional bonus.

Job Description:

The role will include managing a case load of RTA claims, liaising with the client, arranging medical examinations, obtaining evidence from clients, third parties and police etc. This role focuses on dealing with more complex cases where a case may need to be issued at court under the Small Claims process, reviewing evidence received and forming appropriate arguments to reach eventual settlement for your client. You will be responsible for the running cases from liability response to completion.

The successful candidate must have:

Ability to learn fast and efficiently in a professional environment

Good command of language and grammar

A confident phone manner

Good IT skills

Excellent communication skills and the ability to work well within a team

Key responsibilities:

Running a case load on the OIC Portal (training to be provided)

Drafting letters to clients and relevant parties

Liaising with clients to obtain and relay information/updates

Liaise with Insurers, other Third Parties and their representatives

Ensuring case load is managed effectively and efficiently at all times and adhering to the SLA’s in place.

Previous experience in a similar role or relevant area is preferred, however training will be provided.

Hours: 37.5 hours a week, core hours being Monday- Friday 09:00 – 17:30.

Annual salary of up to £19,000 with bonus opportunity of up to £350 a month based on performance and attendance.

Job Type: Full-time

Salary: Up to £19,000.00 per year

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Doncaster, DN4 5RA: reliably commute or plan to relocate before starting work (required)

Work Location: In person