Hospital Receptionist

Role Overview & Responsibilities

Job Title: Receptionist

Location: Elizabeth House, Perth Avenue, Leicester LE3 6QR

Rate of Pay: £11 per hour ( £22,880 Per Year)

Hours of Work: 40 hrs a week, Shift Pattern: Week 1: Monday, Tuesday, Saturday, Sunday. Followed by Week 2: Wednesday, Thursday, Friday.

Working as a Receptionist at Elizabeth House your duties will include the following:

Main duties of the role:-

• To respond to customer enquiries in a friendly and effective manner, making sure manual and electronic records are maintained.
• Maintain accurate and complete records for residents and staff members confidentially in line with the company’s policies and procedures.
• Dealing with telephone calls effectively from staff, doctors, social workers, family members and other professionals.
• Liaising with head office staff accordingly.
• Maintain an awareness of the Health and Safety requirements.
• Maintain client and business confidentiality at all times
• Continual Personal Development to develop oneself and the role.
• In addition to these tasks, employees may at times be asked to carry out other reasonable duties as required by the service.

Service Information: Elizabeth House is a brand new 35 bedded private mental health facility in the heart of Leicester. It specialises in Acute mental health needs and disabilities

Personal Specification:-

• Knowledge/Experience of MS Word, MS Excel and MS Outlook
• Ability to competently use the internet
• Approachable and presentable
• Excellent telephone manner
• Strong administration skills including numeracy and literacy
• Willingness to help and go the extra mile
• Excellent communication skills
• 1 years experience as a Receptionist

Oakleaf Recruitment are the In-House Recruitment Team for a growing group of Services and Hospitals across the UK.

Job Types: Full-time, Permanent

Salary: From £22,880.00 per year

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Receptionist