Outpatient Waiting List Clerk - Health Records

Role Overview & Responsibilities

There are 2 positions available with this vacancy, 1 is a permanent post and the other is a Fixed Term position until the 31st of December 2023

To plan, organise, prioritise and maintain, the day to day administrative tasks associated with the functionality of the out patient waiting list service. Ensure all patients are processed through the outpatient waiting list by priority and ensure the accurate collection and recording of all local and national data required for statistically measuring waiting time purposes. The post holder is responsible for the overall maintenance related to the data accuracy and breacher monitoring of all outpatient waiting lists liaising with service managers and waiting list coordinators where applicable to ensure patients waiting list targets are met.
To be responsible for the receipt and management of all referrals, liaising with medical and nursing staff and at all times adhering to NHSGGC Waiting List Policy. The post holder will liaise with clinicians to plan management for patients, allocate appointments, deal with telephone enquiries from internal/external agencies, ensuring capacity is utilised to full potential. Post holder will ensure accuracy and completeness of data input and will extract, collate and summarise information from the database to provide statistical reports for management.
o Previous Health Records experience essential.
o Desirable that the candidate has experience of using the Patient Management System (PMS)
o Effective communication skills, computer literacy & internet skills required.
o Ability to use initiative.

Informal Contact: June Stewart, Tel No: 0141 452 3497

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

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