Receptionist/Administrative Assistant

Role Overview & Responsibilities

We are looking for a receptionist who has a passion for customer service, is confident, able to communicate well, and interested in front-of-house and becoming part of the Reflections team.

You will also have the opportunity to study towards a Business Administration Level 3 apprenticeship with Next Level. They will support you with regular skills and knowledge workshops, 1-2-1 tutoring and regular employment reviews and feedback.

What will the apprentice be doing?

• Excellent and professional telephone manner
• Use of phone system
• Meeting and greeting all learners, clients and visitors to the Academy
• The booking and allocation of client appointments for all learners and maintaining the ‘Model Database’
• Recording, reporting and tracking learner attendance, producing statistics where required
• Maintenance of our learner database
• Cashing up
• The monitoring and ordering of stationary as and when required
• Some social media and marketing

The following skills and experience are required:

· Presentable with excellent customer service and communication skills

· Ability to prioritise a varied workload, adhering to all deadlines

· Developed PC skills with a basic understanding of Word and Excel

· Ability to be Private and Confidential

Job Types: Full-time, Apprenticeship

Salary: £4.81 per hour

Benefits:

• Additional leave
• Company pension
• Flexitime
• Referral programme
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Work Location: One location