Quality Admin Assistant / Inspector

Role Overview & Responsibilities

At Neal's Yard Remedies, we're looking for an excellent Admin Assistant / Inspector to support our fast-paced Quality team at our beautiful eco-factory in Gillingham, Dorset.

Must have knowledge and experience of QC/QA systems and GMP requirements within the cosmetic, food or pharma industry. Excellent organisational, analytical and communication skills are essential.

Working Monday to Friday, 35 hours a week

Role Responsibilities:

Admin:

• To carry out basic checks on all packing paperwork prior to scanning for QC Manager review.
• To log retained samples of packing batches.
• Managing SEDEX platform in conjunction with the Procurement team.
• Reviewing completed Supplier self-assessment questionnaires in conjunction with the Procurement team.
• Assist Quality Administrator with maintaining supplier monitoring system (animal testing, non-GMO declarations, supplier certifications).
• To assist Head of Quality with managing ISO-accredited Quality Management System including document control, training records, non-conformances and internal audit schedules.
• To assist the Head of Quality with writing & amending SOPs related to major projects including ERP.

Inspections:

• To support the Quality Inspections team with incoming inspections of components and third party goods and outgoing inspections of Japan shipments.

Compliance:

• Ensure compliance with internal quality system requirements to ISO 17025 standards.
• Ensure compliance with all externally audited systems including ISO 22716, MHRA, FDA, GMP and HACCP.
• Assist Head of Quality with audits from external bodies and feedback reports relating to those audits.
• Assist Head of Quality with corrective and preventative action plans.

Person specification:

Essential:

• Knowledge and experience of QC/QA systems and GMP requirements within cosmetic, food or pharma industry
• Able to demonstrate excellent organisational and analytical skills
• Excellent communication skills and written/spoken English
• Confidence to work under own initiative, yet take direction well
• Able to plan and manage own time effectively

Ideal:

• Experience with Q-Pulse for audit and non-conformance management
• Experience with social and ethical audits

Job Types: Full-time, Permanent

Salary: £21,000.00-£22,000.00 per year

Benefits:

• Company events
• Company pension
• Gym membership
• Life insurance
• On-site parking
• Store discount

Schedule:

• Monday to Friday

Application question(s):

• Do you have experience working with QC/QA systems and GMP requirements within cosmetic, food or pharma industry?

Work Location: In person