Food Safety Operations Manager

Role Overview & Responsibilities

Provide food safety guidance and training resources within the ISO 22000 food safety management system to crew members and managers in the MSC Cruises fleet.

• Fluent oral and written English, other languages, especially Italian, is beneficial.
• Food science or similar education, 3 years of experience in major catering operations may replace formal education.
• Level 3 HACCP and Level 3 Food Hygiene in catering and experience with ISO or FSSC 22000
• Knowledge of EU ShipSan, US Vessel Sanitation and Brazil ANVISA food safety requirements.
• Promote a positive culture of food safety and continuous improvement during interaction with the fleet and shoreside offices.
• Develop, update, implement, and maintain food safety policies, procedures, internal inspection guidelines, and training materials to meet the requirements of ISO 22000 and the health authorities where fleet vessels operate.
• Work with the ISO 22000 Manager and Internal Auditor to apply lessons learned to update onboard policies and procedures.
• Manage a team of travelling supervisors to inspect, audit, and train vessel management.
• Interact directly with onboard managers involved in food safety, especially F&B Directors and Public Health Officers.
• Assist vessels with root cause analysis and corrective actions for any nonconformities identified during internal and external audits and inspections and apply lessons learned to the fleet.
• Establish and maintain a training matrix for food safety internal and external training for all positions onboard that have food safety responsibilities

.•Support the Head of Food Safety for any potential foodborne illness outbreaks and any recalls of food products.

• Work with other shoreside departments that have impact on onboard food safety operations.
• Work with the technical public health team regarding external health inspections and corrective action statements.

VISA REQUIREMENTS (if any) Right to work in the UK is preferred. International travel is expected.Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean. Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf. MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide. As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia. The fleet's average age is 7 years, the youngest in the industry. In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships. As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year. MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude. MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship. In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.