Crowd Safety Steward (Festival/Events)

Role Overview & Responsibilities

We are looking for Crowd Safety Stewards to join our expanding team at major events & festivals across the Midlands and UK wide for our summer season 2023.

Benefits of working for us:

• Plenty of shifts available at some of the UKs biggest Events & Festivals
• Flexibility to choose your own shifts and work around your existing commitments
• 24/7 access to our online scheduling system to plan your shifts
• A fantastic team/ company culture
• Company provided transport

Midlands Protection Services work on some of the UKs largest events/festivals. As a company we pride ourselves on delivering excellence in this field and do this by ensuring those that work for us give our customers and their customers the best possible experience.

People are at the heart of everything we do and that starts with those that work for us.

Duties whilst on shift:

• Controlling access points/ exit gates and site perimeter patrolling
• Supporting customers by utilising effective customer service skills
• Crowd control – directing foot traffic, queue management, maintaining order, reporting anti-social behaviour.

About you, what we require:

• Have strong verbal communication skills
• Excellent timekeeping
• An approachable manner with superb customer facing skills
• The ability to handle confrontational situations whilst remaining calm & professional at all times
• Smart & Presentable
• Confident
• Team Player

Job Types: Full-time, Part-time, Permanent, Temporary contract, Freelance, Zero hours contract
Part-time hours: 40 per week

Salary: £10.50-£11.00 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Day shift
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Leicester: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person