General Manager

Role Overview & Responsibilities

Lytham House is looking for a driven, driven & passionate General Managerto join our team!

Rate of Pay

· £40,000 - £45,000 + 20% annual bonus – experience & role dependant.

· Option for 4 day working week available.

· Based on a 48 hour working week.

· Pay is processed on the last Friday of every month

Employee Benefits

· Wagestream.

· Performance bonus.

· Employees enjoy 25% off food & accommodation & 15% off drinks in our venues;

o The Queens, Lytham

o The Ship, Freckleton

o The Eagle, Weeton

o The Elephant, Woolton

o Liberty Tavern, Woolton

o Lytham House, Lytham

· Growth opportunities across our estate.

· Nationally recognised qualifications & external courses available.

· Working daily with fresh food in a business with a passion for home cooked food.

· High level of support provided from our central team.

· 2 all-company parties annually (where the venue is closed ensuring all employees can attend). +1 made available for you to bring your partner to our summer event.

· Annual GM Retreat.

· Special gift on your birthday.

· Recognition is one of our core values – something we encourage fromand to all employees.

Rota Schedule

Shift patterns are flexible around venue opening times & demands.

To improve work-life balance, a flexible 4 to 5 day working week has been introduced and is available to suit the needs of each individual.

Ideal Candidate

Candidates applying for a General Manager role with us are encouraged to demonstrate the following criteria:

· Drive & passion - having a can do, will do & want to attitude is at the heart of our business. As our Head of Food says; “no passion, no point”

· Our managers are encouraged to challenge the norm & use their creativity & initiativeto drive sales whilst building a venue that our team love to work in & our guests love to be in.

· Experience of working within a fast-paced food business.

· Capable of delivering 1500+ covers per week.

· Comfortable working within & managing a team of 50 Team Members.

· Passionate about developing great people and actively seeking development and promotion opportunities for Team Members and managers alike.

· Achieving & maintaining a 5-star EHO rating.

· Confidence to let your personality shine within a floor-focused environment, with 80% of your time spent on guest engagement, shift-running & team coaching.

· Evidence of strong financial control – Margins, payroll, P&L analysis.

· Evidence of successful project work in previous roles.

· Confidence with finding solutions and resilience to daily challenges.

Successful candidates must have a passion for fresh food & working in a fast-paced team environment. Working under the Head of Operations, you will be supported in delivering great guest experiences whilst developing your own skills and career within an independent business with a passion for breaking the hospitality mould.

About Us

We are part of the Red Fox & Peacock group, a family run business based in the North-West.

Our purpose is to provide authentic experiences which create unforgettable memories for our guests & our team.

We will strive to be a cornerstone of our communities whilst creating lifelong friends along the way…

Our dream is to be the world’s most loved pub, bar & hotel company.

The company was founded by Ross Robinson with the first venue being The Queens Hotel, Lytham in May 2017. We have currently expanded to 6 venues in the estate.. With the acquisition of more venues planned for the near future, any candidates should be ready for real development and progression within our thriving pub, bar & hotel company. Loyalty is at the heart of everything we do – a lot of our key employees have been with us from the very beginning, creating relationships within our community that last a lifetime.

We have people, fresh food, real ale, cocktails, high volume and high quality at the heart of our culture .If you are looking for a career working within a fun, diligent, hardworking and dynamic team that thrives on guest experience, then this could be the perfect role for you.

Lytham House is a unique and stylish Social & Dining concept - the only venture, to date, outside of Red Fox & Peacock’s normal pub model. The fine dining with a difference concept of Lytham House allows guests to experience a variety of foods. Our menu centres around bistro-style dishes created from quality British produce. Previously Portofino Italian restaurant, Lytham House underwent a full refit, reopening amidst the Covid 19 pandemic. Our stunning venue boasts 180 dining covers & 45-seater bar area, including 2 large private dining rooms. In the heart of the building stands a 15 metre fibreoptic tree spanning both floors. Our bar area includes a built-in photobooth with live music Fridays & Saturdays including music acts and DJs until late.

To find out more please get in touch so we can meet you for a coffee to discuss the role in further detail & arrange a working trial.

https://lythamhouse.co.uk/

Job Type: Full-time

Salary: £40,000.00-£45,000.00 per year

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Wellness programme

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Yearly bonus

Work Location: In person

Reference ID: LHGM2004