Customer Service Representative

Role Overview & Responsibilities

Love Success is delighted to be supporting a global management consultancy client, who is working with a Life Insurance provider to recruit several remote Customer Service Advisors.

These roles will be fully remote for a period of 6 months with the possibility of an extension.

Pay rate: £12.50 per hour PAYE plus accrual of holiday pay dependent on experience.

Key Duties:

• Prioritise and process customer life insurance claims/policies and requests submitted by telephone, email, live chat or instant message
• Maintain thorough and accurate customer records
• Keep confidential records and financial information private and secure
• Learn how to use database systems and technology to deliver great customer care
• Help customers register online and process their claims/policies
• Communicate with customers about any issues or enquiries

Key Skills

Friendly, patient, able to work in a fast-paced environment, team orientated, high attention to detail, capable of working to deadlines, critical thinker, problem solver, accurate record keeping.

Previous experience in a customer service capacity is essential. You must have worked for a Life Insurance provider.

Customer Service Jobs | Remote Jobs in the UK | Customer Service Representative

Job Types: Permanent, Temporary contract
Contract length: 6 months

Salary: £12.00-£13.00 per hour

Application question(s):

• Do you have Customer Services experience?
• Do you have experience working for a Life Insurance Provider?

Work Location: Remote