Receptionist

Role Overview & Responsibilities

About us

London Backpackers is a small business in London. We are professional, agile and customer-centric.

Our work environment includes:

• Modern office setting
• Food provided

Job description

We are looking for an enthusiastic, happy and reliable LIVE IN ( that means staying at the hostel ) worker with initiative to get things done to support a great guest journey in our hostel. Perhaps you are looking for a short term role while travelling - or looking for something more longer term, we might be the place for you.

The role would cover for the most part reception. No experience needed necessarily, though we are looking for someone who is flexible with their hours and role (particularly available for weekend hours), and has a key focus on ensuring a great guest experience.

Key attributes include an outstanding customer service focus, and a willingness for all aspects of the hostel environment to ensure a fantastic and positive stay for our guests.

Accuracy in the administrative side of the role is also important along with an attention to detail in all areas.

We pride ourselves on having a clean and safe environment and are looking for team players who are dedicated to this while providing consistently amazing guest service, a commitment for sales and focus on ensuring a fun environment.

If you're excited to join the world of Hostelling, and love interacting with travellers of all cultures please respond!

We are looking to fill this role quickly.

We're looking for someone who is excited to engage with our guests and will ensure a vibrancy within the hostel culture.

Looking for someone who is available to do variable hours and a willingness to work in various guest centric departments.

This role includes:

Reception duties: phone,email and face to face enquiries

Exceptional guest service

Sales

Working with a great Team!

Some housekeeping shifts

Flexible Rota shifts

Interaction with guests travelling the world

Job Types: Full-time

Subsidised Hostel Live in Accomodation

THIS IS A JOB FOR A FUN LOVING, HARD WORKING INDIVIDUAL WITH A CAN DO ATTITUDE.

Schedule:

• 6 – 8 hour shifts
• Sunday to Monday
• Work Location: In person

Job Type: Full-time

Salary: £10.50 - £12.00 per hour

Job Type: Full-time

Benefits:

• Casual dress
• Discounted or free food
• Flexitime

Schedule:

• Flexitime

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• Reception: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Job Type: Full-time

Salary: £10.50-£12.00 per hour

Benefits:

• Flexitime

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (required)
• Night shift (required)

Work Location: In person