Receptionist

Role Overview & Responsibilities

Les Rocquettes Hotel are looking to recruit a confident and friendly experienced hotel receptionist. The position is full time and there is live in accommodation available if required.

Duties will include:

Answering telephone calls, taking reservations and amending bookings

Providing requested information

Offering great levels of customer service to ensure satisfactory experience

Advising on packages and offers for guests and non guests

General admin associated with day to day tasks

Ideal Candidate:

Previous hotel experience at least 2 years

Team player but able to work on own initiative

Organised, self-motivated and able to prioritise own workload

Good computer skills

Great telephone manner

Able to work shifts and weekends on a rota basis

A knowledge of French or German an advantage

Email CV to admin@lesrocquettesguernsey.com

Job Types: Full-time, Permanent

Salary: From £23,478.00 per year

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Saint Peter Port: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (preferred)

Language:

• English (required)

Work Location: In person