Veterinary Receptionist/Administrator

Role Overview & Responsibilities

Veterinary practice based in Sherborne, Dorset. Salary is dependent on experience.

We are looking for a positive & enthusiastic person to join our team.

This is a full-time position working 9am-6pm Monday- Friday and a Saturday morning on a 1 in 5 rota. As a team, flexibility is important to allow cover for staff holiday and sickness.

The right candidate will have a high standard of customer care. You will be the first point of contact for our clients in practice and on the phone, therefore you will be friendly, welcoming and pro-active. You will need to be confident and able to interact with our clients offering an efficient and professional service.

The job role includes:

• Meeting & greeting all clients & patients
• Answering phones, completing client requests and relaying messages correctly to the relevant team members
• Front facing interaction with clients, including taking payments, scheduling further visits etc
• Organising appointments & providing necessary information & reminders
• Helping to manage our social media accounts
• Accurately recording client & pet information on our computer systems
• Diary management
• Keeping the reception area clean & tidy

We are a busy practice, and you will need to be able to multi-task.

Previous veterinary experience is not essential but is preferred.

Rates of pay are relevant to experience and will be discussed. Immediate start required.

Application Deadline 07/04/2022

Expected Start date ASAP

The role is a permanent position, Full-time

Job Type: Full-time

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Reception/ Office: 1 year (required)

Work Location: In person

Application deadline: 07/04/2023
Reference ID: KH 1744- Office- Reception Full-time
Expected start date: 17/04/2023