Team Manager, Operations
Role Overview & Responsibilities
Please note there is a permanent opportunity and a 6-month secondment opportunity available
Duties and Responsibilities:
You'll lead a team of Operations Partners to proactively meet Customer needs through replenishing and managing stock, ensuring the shop is ready to trade with excellent on shelf availability. The role drives the delivery of a truly inspirational and differentiated shopping experience for John Lewis customers working alongside Merchandising and Selling Partners.
Job Requirements:
You will act as an ambassador for the John Lewis brand, playing your part in delivering outstanding service through exceptional communication and engagement with our customers.
You'll have strong leadership and communication skills and enjoy taking ownership for achieving business objectives. As you will be working closely with a wide range of Partners, you'll be confident in providing and questioning information. You'll manage and mentor your Partners to be the best they can be.
Desirable experience skills and qualifications:
- Retail Management or front line customer service management.
- Stakeholder Management.
- Project Management.
Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 2 year reference check.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.
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