Corporate Security Officer

Role Overview & Responsibilities

Job Description

Job Title: Security Officer

Location: DL3 0PH

Hours: 40 hours +

Shift: Days, Nights and weekends

Rate: £11.10

Job Purpose:

To support ISS Management in the delivery of security services on site. To be responsible for carrying out all of the daily security functions as outlined whilst ensuring a consistent, professional and excellent service delivery to the client on a daily basis.

To be responsible for hi-lighting any operational risks requiring review on site and maintain a focus on delivery of exceptional customer service and mitigating risks to the firm’s assets, people and reputation, through a range of security solutions in line with the agreed output specifications and KPIs.

Key Responsibilities:

Ø Physical Security, protection of client assets and people.

Ø Fire, Life & Safety

Ø Provide operational support and follow all reasonable requests as directed by Management

Ø Assist in maintaining compliance with all Health & Safety legislation

Ø Clear understanding of individual roles and responsibilities in relation to Incident Response & Escalation

Ø Ensure compliance and be fully conversant with Visitors/Staff entry and egress procedures

Ø Conduct any reasonable ad-hoc duties that may occur during the shift period as and when directed by Management

Ø Protection of the client’s site, the client’s staff, suppliers and visitors from theft, vandalism, violence and damage or other harm.

Ø Patrolling the clients site (internally and externally) to prevent fire, flood, theft and damage or circumstances

Ø Dealing promptly and professionally with any emergencies, suspicious incidents, events or circumstances

Ø Performing car parking duties on a daily basis as rostered

Ø Provide out of hours reception cover with the capability of providing support to the FOH team during the day as /when required.

Ø Issuing visitor and/or contractor passes as and when required

Ø Providing escorts as and when directed

Ø Be fully conversant with evacuation procedures

Ø Report any buildings issues or system faults to the Supervisor within a reasonable timeframe

Ø Other day-to-day responsibilities as dictated by circumstances and the needs of the business and the client.

Ø Assist in discharging the reporting responsibilities under the contract in relation to KPI and performance indicators

Ø Ensuring that any complaints are escalated to Management in a timely manner.

Ø Ensuring that all equipment provided to assist security is fully operational with any issues reported.

Ø Contribute to the provision of good quality incident reports either in hand written or electronic format

Key Issue

Ø Assist in maintenance of records of all keys issued on a daily basis.

Ø Out of Hours, receive and record all items of lost/found property

Ø Out of Hours arrange the return of lost/found property to the rightful owner following verification that the property is theirs

Ø Support the FOH team by ensuring all contactors provide the correct proof of identity prior to issuing an access pass and allowing entry

Access control

Ø Ensure an adequate stock of security consumables is kept within the office and advise the Supervisor as/when further stock is required

Ø Maintain/operate and administration of the access control system

Ø Ensure adherence to access control policy and procedures

Ø Respond to email and telephone requests relating to access issues in a timely manner

Ø Assist with the administration involved in building inductions including compiling and sending emails and taking photographs

Ø Issue and recover permanent and temporary access control cards

Ø The operation and administration of all other aspects involved in access control to a defined level

Ø Assist in maintaining compliance with all Health & Safety legislation.

Qualifications

Ø SIA Licence

Skills

Ø Client focus and understanding of expectations within client environment.

Ø PC literate – basic to intermediate understanding with Microsoft packages

Ø Communication and presentation skills

Ø Self-disciplined/flexible approach

Ø Ability to work under own initiative in a pressurised environment

Key Competencies

Ø Attention to detail

Ø Excellent communication skills (verbal and written)

Ø Determination, drive and self-motivation

Ø Flexibility/patience and understanding

Screening questions:

· Do you have an SIA Licence Door Supervisor, Security Guarding or Close protection?

· Do you have a CCTV Licence?

· Are you able to work a shift pattern?

Job Type: Full-time

Salary: £11.10 per hour

Schedule:

• Day shift
• Every weekend
• Night shift

Ability to commute/relocate:

• Darlington: reliably commute or plan to relocate before starting work (required)

Experience:

• Corporate security: 1 year (required)

Licence/Certification:

• SIA Security Guarding, Door Supervisor or CP Licence (required)

Shift availability:

• Day shift (required)
• Night shift (required)
• Overnight shift (required)

Work Location: In person

Reference ID: EI4PM CSODarlington0423