Guest Service Manager - Food & Beverage

Role Overview & Responsibilities

This is an ideal position for an F&B Guest Service Manager who is looking to take the next step in their career and join our busy Ibis Styles Birmingham NEC& Airport in this full-time position.

Perfect for someone with hotel experienceand apassion for food and beverage operations and customer service, the role offers a salary of £24,012 per annum plus companywide benefits.

The role:

• You will be able and willing to turn your hand to all aspects of hotel life but your primary focus will be on our F&B operations
• You will be focussed on delivering a great experience for our guests and setting a great example for your colleagues as a senior member of the team
• While on shift you will be duty manager, supervising your more junior colleagues

A bit about you:

• You will have experience in hotels or hospitality in a supervisory role (ideally within an Accor-brand property)
• You have experience within F&B
• Are focussed on guest service
• Are a great team player
• You'll enjoy meeting and greeting new people
• Are confident on a computer
• Have a great telephone manner
• Are able to be e to be a fantastic representative of the ibis brand
• As an experienced hotelier you know that we're a 24/7 operation, so flexibility to work days, evenings, weekends and holidays should be expected.

We're also looking for candidates with experience in the restaurant industry and the ability to work effectively in a small team.

Get in touch, if you are looking to advance your career in a fun and fast-paced environment.

Job Type: Full-time

Salary: £24,012.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

• Food & Beverage: 1 year (preferred)
• Hospitality: 2 years (required)

Work Location: In person

Reference ID: 3105JB007