IT User Support Technician

Role Overview & Responsibilities

Job posted date: 25/04/23

End date: 24/05/23

Reference: INET/ITuser/AprMay23

Salary: 22841 to 25000 per annum

Helpdesk duties including working on assigned IT support tickets in line with service desk SLA's

Supporting users and computers in a Microsoft Active Directory Server 2016/19 environment (Physical and Virtual).

Maintain and keeping IT asset registers up to date the tools

Maintaining all aspects of the IT hardware and

Carrying out administrative tasks on the Office IT

Candidate will provide helpdesk support and maintenance across multiple areas with different IT systems and platforms under the direction of the IT Network Manager and Deputy Network Manager.

Job Types: Full-time, Permanent

Salary: £22,841.00-£25,000.00 per year

Benefits:

• Company pension
• Flexitime
• Work from home

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Ability to commute/relocate:

• Hounslow: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Technical support: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Reference ID: INET/ITuser/AprMay23
Expected start date: 05/06/2023