Repairs Planner

Role Overview & Responsibilities

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Tunbridge Wells - free parking available!!
Salary up to £26,000

Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Tunbridge Wells.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

If you are interested please apply online now or call Lucy on 07943 388003!

Job Types: Full-time, Permanent

Salary: £25,000.00-£26,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Tunbridge Wells, Kent: reliably commute or plan to relocate before starting work (required)

Experience:

• Repairs Planning: 1 year (required)

Work Location: In person

Reference ID: 36913