Spa Receptionist

Role Overview & Responsibilities

Hotel Overview:

Horwood House hotel is nestled in the heart of the Buckinghamshire countryside and combines heritage, comfort and warm, friendly service. Centrally located, we’re just 11 miles from Milton Keynes and are set between London, Birmingham, Oxford and Cambridge. Our 38 acres, the Manor house, lily pond and manicured Pytheas Gardens provide a truly stunning backdrop for our guests and visitors to enjoy. A range of spectacular and flexible, newly renovated meeting spaces with state-of-the-art audio-visual equipment, a dedicated events team, plenty of space and accessible location makes Horwood House Hotel the perfect location for any event. From unique business meetings and conferences to birthdays and weddings, we are here to host. We have two delightful dining spaces, Harry’s Bar & Kitchen and our 1911 Restaurant. Plus, the brand-new H Spa is the ideal place to enjoy some down time. We have a wonderful selection of treatments and indulgent pamper days available, and an exclusive membership that offers use of our luxurious leisure club.

Role Overview:

An exciting role within the Horwood House Hotel HSpa Team!

We are looking for a pro-active individual with a can-do attitude to work within the HSpa team to deliver a memorable guest experience. Our newly opened Spa, has 6 treatment rooms, pool and relaxation area catering for Spa package guests, residents and leisure members.

Duties will include, but are not exclusive to;

Keeping areas of the spa stocked and tidy

Pool Testing (training provided)

Meeting & Greeting Clients

Taking Bookings

What would make you the ideal candidate?

A firm understanding of excellence in customer service

What you’ll receive as part of our team:

• Competitive salary
• 28 days annual holiday (including bank holidays)
• Pension
• Training and development opportunities
• Free staff meals
• Free parking
• Discounted food, beverage, spa, hotel and membership
• Birthday Meal allowance
• Long service rewards
• Recommend a friend scheme
• Uniforms

If this sounds like the ideal role for you, we’d love to hear from you!

Job Types: Full-time, Permanent

Salary: £22,000.00 per year

Benefits:

• Canteen
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Wellness programme

Ability to commute/relocate:

• Milton Keynes: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: HSPARECEP23.2