Office Administrator

Role Overview & Responsibilities

Perform general administrative duties, such as answering phone calls, responding to emails, and managing correspondence.
Maintain and update dealership records, files, and databases.
Handle incoming and outgoing mail, including sorting, distribution, and documentation.
Prepare and process documents, such as invoices, purchase orders, and financial reports.
Assist with inventory management, including tracking and ordering office supplies.

Customer Service:Greet customers, answer their questions, and provide information about available vehicles.
Assist customers with paperwork, such as vehicle registrations, titles, and loan applications.
Maintain a professional and helpful demeanor while addressing customer inquiries and concerns.
Coordinate customer appointments and test drives, ensuring a smooth and efficient process.
Collaborate with the sales team to ensure customer satisfaction and enhance the dealership's reputation.

Department Coordination:Work closely with the sales, finance, and service departments to facilitate efficient operations.
Coordinate vehicle registration and titling processes, including communicating with relevant agencies.
Assist with financial and accounting tasks, such as processing sales commissions and maintaining financial records.
Support the service department with scheduling appointments and coordinating customer vehicle repairs.
Collaborate with the marketing team to assist with promotional activities and maintain an online presence.

Office Operations:Maintain a clean and organized office environment, including reception area, conference rooms, and workstations.
Monitor and manage office equipment, including printers, copiers, and computers.
Ensure compliance with dealership policies, procedures, and industry regulations.
Implement and maintain efficient office systems, such as record-keeping and filing procedures.
Assist in the recruitment and training of new office staff when necessary.

Job Type: Full-time

Salary: £13,304.32-£25,729.84 per year

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Oldham, OL9 9XB: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: Office Admin 513