Social Media Assistant

Role Overview & Responsibilities

We are seeking an enthusiastic, all-round office star to aid in the day-to-day running of the reception and marketing departments of our high-growth company. The ideal candidate will have a positive, engaging manner and be consistently hardworking and proactive.

To be successful in this position you will be a self-starter with strong communication skills, and have the ability to work in a fast-paced environment.

Our core values:

• Hard Work: Our team compromises diligent, driven, and proactive employees who are meticulous and passionate about their work.
• Honesty: Opinions are openly shared and hard work never goes unnoticed.
• Integrity: We emphasise trust, teamwork, and caring in everything we do.

If you feel like we have described you, we would love to hear from you!

Requirements:

• Degree qualified (Business, Marketing, Communications or Advertising)
• Good understanding of traditional and digital marketing, content marketing, and social media marketing
• Fluent in spoken and written English, with a confident phone manner
• Enthusiastic and friendly manner, ability to work within a team
• An excellent eye for detail
• Excellent time management skills
• Hardworking, independent, and proactive
• High level of computer literacy including familiarity with Social Media platforms / Excel / Word / PowerPoint / SurveyMonkey
• Experience with Photoshop / InDesign / Illustrator / GIMP / CANVA or similar
• Past work experience in marketing or admin is desired

Responsibilities: 50% split over two functions

Marketing (50% of your time):

• Supporting the marketing team with planning, implementing, and monitoring marketing campaigns
• Providing market research, forecasts, competitive analyses, campaign results, and consumer trends
• Composing and posting online content on the company’s website and social media accounts
• Assisting in the design/distribution of fortnightly newsletters and information
• Producing marketing literature to strengthen the company’s presence in the market
• Reporting on the website and social media KPIs and analytics in order to monitor campaign efficiency and analyse trends
• Providing fact-checking, copy-editing, and formatting assistance during the creation of content
• Coordinating and maintaining all branded merchandise, including inventory management, and ensuring that all new merchandise meets the firms brand guidelines
• Helping identify marketing trends and key opportunities for innovation
• Responding to marketing queries via phone, email, or social media

Reception (50% of your time):

• Answering the phone
• Booking Appointments
• Taking payments
• Replying to emails
• Maintaining stock levels
• Ordering
• General admin duties

Possible opportunity to progress to management

Benefits:

• Pension scheme
• One day working from home (specified with the manager)
• Creative socials (sports activities, nights out etc.)
• 28 days paid holidays
• Your birthday off after 1 year
• Christmas trip
• Training and development and growth opportunities
• Free fruit, tea and Nespresso coffee

Job Types: Full-time, Permanent

Job Type: Full-time

Salary: £20,156.00-£24,672.00 per year

Benefits:

• Company events
• Company pension
• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Marketing: 2 years (preferred)

Work Location: In person

Expected start date: 19/06/2023