Assistant PWP

Role Overview & Responsibilities

Band 4 Assistant PWP

Bedfordshire Wellbeing Service (BWS) is an integrated IAPT service providing a range of IAPT approved interventions.

The assistant PWP role is a great first step into IAPT and the PWP role. You will support the PWPs with admin based tasks as well interacting with patients.

The successful candidate will provide support to the PWPs by booking in their initial appointments, completing group engagement calls with patients and supporting in admin tasks for psychoeducational groups.

Assistant PWPs are also involved heavily in our outreach programme by attending marketing event and creating social media posts.

The service currently has two bases, one in Bedford and one in Leighton Buzzard. The successful candidate will be required to work from one of these bases at least once per week, as well as attending outreach or marketing events across the county when needed.

The role requires supporting our admin team when needed by working in reception to let patients in as well as support with patient emails and phone calls.

Key responsibilities:
1. Booking in initial appointments with patients.
2. Conducting group engagement calls with patients.
3. Supporting PWPs with admin tasks.
4. Creating social media posts.
5. Attending marketing events.
6. Supporting with our admin team.

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

For a more detailed job description and person specification please see attached JD & PS.

For contact information please see below.