Senior Operations Manager

Role Overview & Responsibilities

We have an exiting opportunity for an enthusiastic and highly motivated team player to join the Gastroenterology Department at East Kent Hospitals Foundation Trust.

The successful candidate will co-ordinate a high quality administrative service to the Department, whilst managing the patient pathways, supporting the service and general managers to deliver national RTT and KPI performance targets and service redesign.

The post-holder will be supporting to identify and implement initiatives to improve services, with delegated responsibility, and lead designated projects to ensure key performance targets are met.

“We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.