Customer Service Representative

Role Overview & Responsibilities

We are currently recruiting for an inbound customer service representative to manage our client accounts. The job role involves taking and processing orders from our existing customers via telephone and email, and providing excellent customer service.

Experience within a business to business environment is preferred, but if you have experience in providing customer service or sales via telephone we would like to hear from you.

We provide full training and ongoing development.

Working hours are Monday - Friday 08:30 -17:00 (on site at Avonmouth).

Salary is from £24,000 depending on experience.

Who we are:

Cleveland Cable Company is the largest supplier of cables and cable accessories in the UK. Founded in 1978, we operate nine branches across the UK and Ireland supplying domestic and European markets. In 2016, we launched Dubai-based Cleveland Cable Trading FZCO to supply markets in the Middle East and Africa, taking our business truly global. Additionally, we own and operate Superlec Direct - an electrical wholesale, supplier and retail e-commerce website.

This is a great opportunity for anyone with relevant experience. And we look forward to having a new member to join our fantastic organisation that offers long term career prospects.

Job Types: Full-time, Permanent

Salary: From £24,000.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to commute to Avonmouth

Experience:

• Sales: 1 year (required)

Work Location: In person

Reference ID: TJ/JB