General Assistant

Role Overview & Responsibilities

Caer Rhun Hall is opening in Spring 2023, we are now looking to recruit the best people for our opening team.

Caer Rhun nestled in the stunning Conwy countryside will open with 32 stunning bedrooms, cosy and relaxing lounge bar, breakfast room and great event spaces.

We have an exciting opportunity for a General Assistant to join the opening team.

The General Assistant role will be hands-on, and will cover reception, food and beverage duties ensuring excellent guest experiences at all times.

Main Duties

Hands-on role and will involve looking after guests throughout the day from breakfast service to serving amazing cocktails, wine and the perfect gin and tonic in the evening.

The role will also involve reception duties, from reservations to welcoming our guests to ensuring they have had the best stay

You should also be ready to assist other departments if needed to ensure the overall hotel vision is achieved.

Ensure that the agreed standards of service are consistently delivered across the department, and customer expectations are exceeded.

Ensuring a “can-do” attitude at all times

Identify and recognise the customer need and respond proactively to that need.

You will assist in the delivery of first class service for our wedding and events

About you:

· You will thrive being ‘hands on’ and delivering excellent guest experience

· You will ideally have extensive food and beverage experience gained in a similar role within high quality hotel or restaurants

· You will ideally have hotel reception experience and have experience of Guestline

· You will have great local knowledge.

· You will be passionate and professional in your work, organised and be able to work under pressure in a fast-paced environment.

· You will be committed to delivering high standards at all times

· You will be a motivated team player

Job Type: Full-time

Salary: £9.00-£10.50 per hour

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Conwy: reliably commute or plan to relocate before starting work (required)

Experience:

• Food and Beverage: 1 year (required)
• customer Service: 1 year (required)
• Hotel Reception: 1 year (required)

Work Location: One location