Hotel Receptionist

Role Overview & Responsibilities

Main Job Duties and Responsibilities

• welcome and greet guests
• answer and direct incoming calls
• register and check guests in
• confirm relevant guest information
• issue room keys
• maintain clear and accurate records of guests
• retrieve mail, packages
• listen and respond to guest queries and requests both in-person and by phone
• liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• complete and maintain any incident reports, daily activity reports or other reports requested by management
• inform housekeeping when rooms have been vacated and are ready for cleaning
• maintain a neat and orderly front desk and reception area

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: £10.45 per hour

Schedule:

• 12 hour shift

Ability to commute/relocate:

• Wembley, HA9 6AA: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person