Coffee Shop Assistant

Role Overview & Responsibilities

About the company:

Daish's Holidays is a family run hotel and holiday operator predominantly catering to the retired market. The company has grown substantially over the last five years, and now includes multiple hotel locations around the UK and a fleet of luxury coaches.

The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, it has also been recognised as one of the top fastest growing companies by the Financial Times in the last couple of years.

What we offer you:

• Enhanced pay after 3 months of employment
• Continuous all year round employment – we don’t close for the winter months!
• Employee of the month scheme.
• Enhanced in house training, we invest in you and your career.
• Daish’s manager training academy.
• Extra day off for your birthday.
• Buy and sell holiday scheme.
• Staff getaway discount with any of our UK wide hotels.
• Coffee shop discount 50%
• Bonus for completing your allocated training.
• Refer a friend scheme, split a bonus with your friend when you refer them for a role with us!

What we expect from you:

We are looking for a punctual & reliable person to join our front of house team. Your job is to provide exceptional customer service whilst performing your regular duties. You must thrive in a fast paced environment, as the coffee shop is based in a busy hotel open all year round. The job will be 3 days a week.

• Able to work on their own initiative and as part of a team
• Has excellent customer service skills
• Friendly & approachable
• Upbeat & positive attitude
• Must have a passion for working with the general public
• Comply with coffee shop procedures
• Informing guests of the day’s special
• Provide excellent customer service
• Taking orders
• Preparing hot drinks and basic food items

Job Type: Part-time
Part-time hours: 18 per week

Salary: From £10.42 per hour

Benefits:

• Additional leave
• Company pension
• Discounted or free food
• Employee discount
• On-site parking
• Referral programme
• Wellness programme

Shift:

• Day shift

Ability to commute/relocate:

• Newquay: reliably commute or plan to relocate before starting work (required)

Experience:

• Catering: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)
• Bartending: 1 year (preferred)

Work Location: One location