DHL ENFIELD - OPERATIONS AGENT

Role Overview & Responsibilities

DHL ENFIELD - OPERATIONS AGENT

FULL TIME

AVTAV are proud to be working in cooperation with DHL a global logistics company proving courier, package delivery and express mail services

• Role – DHL Operations Agent
• Location – Enfield
• Shifts – Mon - Fri
• Hours – 3:00pm – 9.30pm
• Pay between 08.00am -19.00pm: £11.78 per hour
• Pay between 19.00pm – 08.00am: £14.28 per hour
• Pay Saturdays: Additional £1 per hour
• Pay Sundays: Additional £2 per hour
• Pay OT: £17.67

ROLE AND RESPONSIBILITIES

• Capturing location and data information of shipments
• Invoice checks
• Using computer systems with numerous applications to ensure work is completed. (Microsoft applications and DHL internal systems.)
• Monitoring of data and data entry
• Handling internal and external customer queries delivering excellent customer service
• Act as the first point of contact for all internal/external customers. (Phone calls, emails
• Responding to problem pieces and ensure redistribution is arranged. Problem solving, communicating with customers

REQUIREMENTS FOR THE ROLE

• Excellent customer service skills and professional attitude
• Enthusiastic team player with the ability to work independently
• Administration skills and computer literate essential
• Prior experience would be advantageous, but not essential as full training is available

PACKAGE

• Weekly pay every Friday
• Break room with full facilities, fridge/microwave etc
• Games room
• Great team atmosphere
• Career growth potential

* SECURITY CHECKS *

As this role is connected to a major UK airport applicants must be willing for Avtav to complete the following process on their behalf in line with Aviation Security Regulations.

• 5-year employment/unemployment history check

APPLY TODAY TO START YOUR CAREER WITH DHL

Job Type: Full-time

Salary: £11.78-£17.67 per hour

Schedule:

• Monday to Friday
• No weekends

Experience:

• customer service: 1 year (required)

Work Location: In person

Reference ID: IH DHL