Ancillary Travel Consultant

Role Overview & Responsibilities

The best candidate…

Must have a passion for customer service, be able to use own initiative and able to work with multiple client

They will be confident in managing demanding workloads and remaining calm in a pressured environment is essential

Have a can do attitude and a willingness to learn

Will stand out from the crowd if you have previous experience in a customer facing role, but don’t worry if you don't, we can work on that!

Responsibilities will include…

Maintain and deliver a high level of customer service to all our clients while aiming to go above and beyond their expectations

Source, recommend and book all aspects of our clients travel needs including Hotel accommodation, car hire, rail travel and ferry.

Be able to think outside of the box, recommend alternative solutions which offer cost saving opportunities.

Ancillary Travel Consultants will undergo a thorough training program with ATPI’s in house Training Department, learning all aspects of the role and the systems needed to fulfil the role

What can ATPI offer you?

A competitive salary with a bonus scheme

A career in a fast paced, ever-changing industry with the opportunity to progress within ATPI various departments across the UK and globally

An environment which encourages our people to think innovatively, empowers them to challenge the status quo and promotes integrity in everything we do

Job Types: Full-time, Permanent, Apprenticeship, Graduate

Salary: From £18,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• Diploma of Higher Education (required)

Experience:

• Customer service: 1 year (required)

Language:

• fluent english (required)

Work Location: One location

Reference ID: Ancillary Travel Consultant
Expected start date: 01/05/2023