Claims Administrator

Role Overview & Responsibilities

Arc Legal Group, an AmTrust International business, is a specialist provider of legal expenses insurance and related services. We work with insurers, intermediaries, financial institutions and affinity groups, focusing upon delivering bespoke solutions providing 'best in market' legal advice and case handling.

Are you looking for a challenging and exciting role in the insurance industry? Look no further! Our company based in the heart of Cardiff City Centre is currently seeking a Claims Administrator to provide an effective and efficient support function to our Senior Team Managers in the handling of legal expenses insurance.

As a Claims Administrator, you'll assist claim handlers with processing claims, ensuring all new claims and correspondence are actioned in accordance with our service level agreements, and managing claims in accordance with agreed diary procedures.

The successful candidate will possess excellent organisational and time-keeping skills, and have experience communicating effectively over the telephone and by email.

To thrive in this role, you should have experience using Microsoft Office programs, experience in administration work and/or customer service, and confidence to own tasks without supervision.

If you're a detail-oriented individual who enjoys working in a fast-paced and challenging environment, then this role is for you!

Along with basic contractual benefits, such as 25 days holidays and pension, we offer a host of other benefits including free insurances (Life Assurance, Income Protection and Travel), a free FitBit and online 24/7 virtual support.

Submit your application today and become a valuable member of our team.